How To Fix /PMG/GE_GEN_MPE212 - Parent Master Policy &1 not found at effective date &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 212

• Message text: Parent Master Policy &1 not found at effective date &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE212 - Parent Master Policy &1 not found at effective date &2. ?

  The SAP error message /PMG/GE_GEN_MPE212 Parent Master Policy &1 not found at effective date &2 typically occurs in the context of SAP's Policy Management module, particularly when dealing with insurance or financial products. This error indicates that the system is unable to find a parent master policy that is supposed to be effective on a specified date.
  Cause:
  
  Missing Parent Policy: The parent master policy referenced by the system does not exist in the database for the specified effective date.
  Incorrect Effective Date: The effective date provided may not correspond to the date range during which the parent policy is valid.
  Data Inconsistency: There may be inconsistencies in the data, such as missing records or incorrect entries in the policy management tables.
  Configuration Issues: There could be configuration issues in the policy management settings that prevent the system from recognizing the parent policy.
  
  Solution:
  
  Verify Parent Policy: Check if the parent master policy exists in the system. You can do this by navigating to the relevant transaction codes (like IP01, IP02, etc.) to view policy details.
  Check Effective Dates: Ensure that the effective date you are using is correct and falls within the valid date range of the parent policy.
  Data Integrity Check: Run data integrity checks to identify any inconsistencies in the policy management data. This may involve checking for orphaned records or policies that are not linked correctly.
  Consult Configuration: Review the configuration settings in the Policy Management module to ensure that everything is set up correctly. This may involve checking the policy types, coverage types, and other related settings.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for policy management, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific notes that address this issue or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for Policy Management to understand the structure and relationships between master policies and their child policies.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.