How To Fix /PMG/GE_GEN_MPE049 - Master policy number of source and target need to be different

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 049

• Message text: Master policy number of source and target need to be different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE049 - Master policy number of source and target need to be different ?

  The SAP error message /PMG/GE_GEN_MPE049 indicates that there is an issue with the master policy numbers in a transaction involving a source and target policy. Specifically, the error states that the master policy number of the source and target must be different. This typically occurs in the context of insurance or financial services modules within SAP, particularly when dealing with policy management.
  Cause:
  
  
  Same Master Policy Number: The most common cause of this error is that the source and target policies are being processed with the same master policy number. This can happen during operations like policy transfers, updates, or merges where the system expects distinct identifiers for the source and target.
  
  
  Data Entry Error: There may have been a mistake in data entry where the same policy number was inadvertently assigned to both the source and target.
  
  
  Configuration Issues: There could be configuration settings in the SAP system that are not correctly set up to handle the differentiation between source and target policies.
  
  
  Solution:
  
  
  Verify Policy Numbers: Check the master policy numbers for both the source and target policies. Ensure that they are indeed different. If they are the same, you will need to correct the data entry.
  
  
  Correct Data Entry: If you find that the same master policy number has been assigned, update the target policy to have a different master policy number.
  
  
  Review Transaction Logic: If this error occurs during a specific transaction, review the logic of that transaction to ensure that it is designed to handle different master policy numbers appropriately.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to policy management to understand the expected behavior and requirements for the transaction you are performing.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and use case.
  
  
  Related Information:
  
  SAP Modules: This error is likely related to the SAP Insurance or Financial Services modules, particularly those dealing with policy management.
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in policy management to better understand where the error is occurring.
  User Roles and Permissions: Ensure that the user performing the transaction has the appropriate roles and permissions to make changes to policy numbers.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.