How To Fix /PMG/GE_GEN_MPE012 - Commission participant data defaulted from master policy &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PMG/GE_GEN_MPE -

  • Message number: 012

  • Message text: Commission participant data defaulted from master policy &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PMG/GE_GEN_MPE012 - Commission participant data defaulted from master policy &1 ?

    The SAP error message /PMG/GE_GEN_MPE012 Commission participant data defaulted from master policy &1 typically occurs in the context of SAP's Commission Management or similar modules where commission calculations are involved. This error indicates that the system is defaulting commission participant data from a master policy rather than using specific data that may have been expected for the transaction or process being executed.

    Cause:

    1. Missing Data: The specific commission participant data for the transaction may not be defined, leading the system to revert to the master policy.
    2. Configuration Issues: There may be configuration settings in the commission management module that are not set up correctly, causing the system to default to the master policy.
    3. Data Inconsistency: There could be inconsistencies or missing entries in the master data related to commission participants.
    4. Policy Settings: The settings in the master policy may not align with the expected commission participant data for the specific transaction.

    Solution:

    1. Check Commission Participant Data: Verify that the commission participant data is correctly defined for the specific transaction. Ensure that all necessary fields are populated.
    2. Review Master Policy Settings: Examine the master policy settings to ensure they are configured correctly and that they include the necessary commission participant data.
    3. Configuration Review: Review the configuration settings in the commission management module to ensure they are set up to pull the correct data rather than defaulting to the master policy.
    4. Data Consistency Check: Perform a data consistency check to ensure that all relevant master data is complete and accurate.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to commission management, such as VOTXN for customizing commission settings.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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