How To Fix /PMG/GE_GEN_MPE010 - Change of master policy template ID failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 010

• Message text: Change of master policy template ID failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE010 - Change of master policy template ID failed ?

  The SAP error message /PMG/GE_GEN_MPE010 Change of master policy template ID failed typically occurs in the context of SAP's Policy Management or similar modules where master policy templates are being modified or updated. This error can arise due to various reasons, and understanding the cause is crucial for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to change the master policy template ID.
  Data Integrity Issues: There may be inconsistencies or issues with the data associated with the policy template that prevent the change.
  Locked Objects: The policy template or related objects may be locked by another user or process, preventing modifications.
  Configuration Errors: There may be configuration settings that are incorrect or incomplete, leading to the failure of the operation.
  System Errors: There could be underlying system issues, such as database connectivity problems or application errors.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform changes on the master policy template. This can be done by reviewing the user's roles and permissions in the SAP system.
  
  
  Review Data Integrity: Check for any inconsistencies in the data related to the policy template. This may involve validating the entries in the database or ensuring that all required fields are filled correctly.
  
  
  Unlock Objects: If the policy template is locked, identify the user or process that has locked it and resolve the lock. This may involve contacting the user or using transaction codes like SM12 to view and manage locks.
  
  
  Check Configuration Settings: Review the configuration settings related to policy management to ensure they are set up correctly. This may involve consulting with a functional consultant or reviewing documentation.
  
  
  System Logs and Traces: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure. This can help identify if there are any underlying system issues.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Modules), and SM37 (Job Monitoring) to help diagnose the issue.
  Documentation: Review SAP documentation related to Policy Management for best practices and guidelines on managing policy templates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these areas, you should be able to identify the cause of the error and implement an appropriate solution.