How To Fix /PMG/GE_ENH002 - Please enter one main policy holder for new state operation.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PMG/GE_ENH -

  • Message number: 002

  • Message text: Please enter one main policy holder for new state operation.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PMG/GE_ENH002 - Please enter one main policy holder for new state operation. ?

    The SAP error message /PMG/GE_ENH002 typically occurs in the context of the SAP Policy Management module, particularly when dealing with insurance policies. This error indicates that a main policyholder must be specified for a new state operation, which is essential for processing the policy correctly.

    Cause:

    The error is triggered when:

    1. A new state operation is being created or modified, but no main policyholder has been assigned.
    2. The system requires a main policyholder to ensure that the policy is linked to a specific individual or entity responsible for the policy.
    3. There may be a configuration issue or missing data in the policy setup.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Policyholder Information:

      • Ensure that you have entered a main policyholder in the relevant fields. This is usually done in the policy details section of the transaction.
      • If you are creating a new policy, make sure to select or create a main policyholder before proceeding.
    2. Review Configuration:

      • If you are an administrator or have access to configuration settings, check the configuration for policyholder settings in the SAP system. Ensure that the system is set up to require a main policyholder for the operations you are performing.
    3. Data Entry:

      • Double-check that all required fields are filled out correctly. Sometimes, other related fields may also need to be completed to allow the main policyholder to be recognized.
    4. Consult Documentation:

      • Refer to the SAP documentation or help files related to policy management for specific instructions on how to enter or modify policyholder information.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more detailed assistance based on your specific configuration and setup.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes used in policy management, such as IP01 (Create Policy) or IP02 (Change Policy).
    • User Roles: Ensure that the user role has the necessary permissions to create or modify policyholder information.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.

    By following these steps, you should be able to address the error message and proceed with your operations in the SAP system.

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