How To Fix /PMG/GE_COR056 - The entered correspondence type does not belong to the master policy.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 056

• Message text: The entered correspondence type does not belong to the master policy.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR056 - The entered correspondence type does not belong to the master policy. ?

  The SAP error message /PMG/GE_COR056 indicates that the correspondence type you are trying to use does not belong to the master policy in the context of the SAP system, particularly in the area of insurance or policy management. This error typically arises when there is a mismatch between the correspondence type and the policy data.
  Cause:
  
  Incorrect Correspondence Type: The correspondence type you are trying to use may not be defined for the specific master policy you are working with.
  Configuration Issues: The configuration settings for correspondence types in the system may not be set up correctly, leading to this error.
  Policy Status: The status of the master policy may not allow for the selected correspondence type to be used.
  Data Entry Error: There may be a simple data entry error where the wrong correspondence type was selected.
  
  Solution:
  
  Check Correspondence Type: Verify that the correspondence type you are trying to use is indeed valid for the master policy. You can do this by checking the configuration settings in the SAP system.
  Review Policy Configuration: Ensure that the correspondence types are correctly assigned to the master policy in the system configuration. This may involve checking the customizing settings in the SAP IMG (Implementation Guide).
  Update Policy Status: If the policy status is preventing the use of certain correspondence types, consider updating the policy status if appropriate.
  Correct Data Entry: Double-check the data entry to ensure that the correct correspondence type is selected.
  Consult Documentation: Refer to the SAP documentation or help files related to policy management and correspondence types for additional guidance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to policy management and correspondence types, such as SPRO for configuration settings.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify correspondence types related to the master policy.
  Testing: If changes are made, conduct tests to ensure that the issue is resolved and that the correspondence types can be used as intended.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP insurance solutions.