How To Fix /PMG/GE_COR032 - The entered master policy does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 032

• Message text: The entered master policy does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR032 - The entered master policy does not exist ?

  The SAP error message /PMG/GE_COR032 The entered master policy does not exist typically occurs in the context of SAP's Insurance or Financial Services modules, particularly when dealing with master policies in the context of insurance contracts or financial agreements.
  Cause:
  
  Non-Existent Policy: The master policy number you are trying to enter does not exist in the system. This could be due to a typo or an incorrect policy number.
  Data Deletion: The master policy may have been deleted or archived in the system.
  Authorization Issues: The user may not have the necessary permissions to view or access the master policy.
  Incorrect Configuration: There may be configuration issues in the system that prevent the policy from being recognized.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the policy not being recognized.
  
  Solution:
  
  Verify Policy Number: Double-check the master policy number you are entering for any typos or errors.
  Check Policy Existence: Use the relevant transaction code (e.g., IP01, IP02, etc.) to search for the master policy in the system to confirm its existence.
  Review Authorizations: Ensure that you have the necessary permissions to access the master policy. If not, contact your system administrator to grant the required access.
  Consult with IT Support: If the policy should exist but does not appear, consult with your IT support team to check for any data integrity issues or system errors.
  Check Configuration: Review the configuration settings in the SAP system to ensure that everything is set up correctly for managing master policies.
  Data Synchronization: If the system is integrated with other applications, ensure that data synchronization processes are functioning correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing insurance policies, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with for additional context and troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.