How To Fix /PMG/GE_COR014 - No pending recurring correspondence for master policy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 014

• Message text: No pending recurring correspondence for master policy &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR014 - No pending recurring correspondence for master policy &1 ?

  The SAP error message /PMG/GE_COR014 No pending recurring correspondence for master policy &1 typically occurs in the context of the SAP Policy Management module, particularly when dealing with correspondence related to insurance policies. This error indicates that there are no pending recurring correspondence items for the specified master policy.
  Cause:
  
  No Pending Correspondence: The most straightforward cause is that there are indeed no pending correspondence items for the specified master policy. This could be due to all correspondence having been processed or none being scheduled.
  Incorrect Policy Number: The policy number provided in the error message (&1) may be incorrect or does not exist in the system.
  Configuration Issues: There may be configuration issues in the correspondence settings for the policy management module.
  Data Synchronization Issues: If the system has recently undergone changes or updates, there may be synchronization issues that prevent the system from recognizing pending correspondence.
  
  Solution:
  
  Check Pending Correspondence: Verify if there are any pending correspondence items for the specified master policy. You can do this by navigating to the relevant transaction or report in SAP that lists correspondence items.
  Verify Policy Number: Ensure that the policy number you are using is correct and exists in the system. You can check this in the policy management module.
  Review Configuration: Check the configuration settings for correspondence in the SAP system. Ensure that the settings are correctly defined for the master policy.
  Reprocess Correspondence: If there are supposed to be pending items, try reprocessing the correspondence or running the relevant background jobs that generate correspondence.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling correspondence in the Policy Management module.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing policies and correspondence, such as IP01 (Create Policy), IP02 (Change Policy), and others related to correspondence.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and manage correspondence for the specified policy.
  
  By following these steps, you should be able to diagnose and resolve the error message /PMG/GE_COR014.