How To Fix /PM0/AOOL_INSR_PLICY115 - Information category is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/AOOL_INSR_PLICY -

  • Message number: 115

  • Message text: Information category is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/AOOL_INSR_PLICY115 - Information category is not supported ?

    The SAP error message /PM0/AOOL_INSR_PLICY115 Information category is not supported typically indicates that there is an issue with the configuration or data related to the information category in the context of a specific process or module, often related to the SAP PM (Plant Maintenance) or similar modules.

    Cause:

    1. Unsupported Information Category: The information category you are trying to use is not defined or supported in the system. This could be due to a missing configuration or an incorrect entry.
    2. Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
    3. Configuration Issues: The configuration settings for the information categories may not be properly set up in the system.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for the relevant module (e.g., PM) and verify that the information category you are trying to use is defined and active.
      • Ensure that all necessary settings related to the information category are correctly configured.
    2. Review Data Entries:

      • Check the data entries related to the information category in the relevant tables. Ensure that there are no missing or incorrect entries.
      • If you are using custom entries, verify that they are correctly defined.
    3. Consult Documentation:

      • Refer to SAP documentation or help resources to understand the valid information categories for your specific version and module.
      • Check for any notes or updates from SAP that might address this issue.
    4. Error Logs:

      • Review the error logs or transaction codes (like SLG1) to get more details about the error and its context. This can provide insights into what might be causing the issue.
    5. Contact SAP Support:

      • If the issue persists after checking the configuration and data, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and version.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes that might address this specific error message. SAP Notes often contain fixes, workarounds, or additional information about known issues.
    • Transaction Codes: Familiarize yourself with transaction codes related to configuration and data maintenance in the PM module, such as OIAE (for information categories) or other relevant transactions.
    • Community Forums: Check SAP community forums or other online resources where users discuss similar issues. You may find solutions or suggestions from other users who have encountered the same error.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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