How To Fix /PM0/ALB_MESSAGES304 - The payment is distributed to more than one premium payer

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 304

• Message text: The payment is distributed to more than one premium payer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES304 - The payment is distributed to more than one premium payer ?

  The SAP error message /PM0/ALB_MESSAGES304 indicates that a payment is being distributed to more than one premium payer. This typically occurs in the context of insurance or financial transactions where multiple parties are involved in the payment process.
  Cause:
  
  Multiple Premium Payers: The payment being processed is associated with multiple premium payers, which the system does not allow for a single payment transaction.
  Configuration Issues: There may be configuration settings in the SAP system that do not support the distribution of payments across multiple payers.
  Data Entry Errors: Incorrect data entry or misconfiguration in the payment processing setup can lead to this error.
  
  Solution:
  
  Review Payment Details: Check the payment document to ensure that it is correctly associated with a single premium payer. If there are multiple payers, consider splitting the payment into separate transactions for each payer.
  Adjust Configuration: If the business process requires payments to be distributed among multiple payers, consult with your SAP configuration team to see if the system can be adjusted to accommodate this scenario.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling payments with multiple premium payers.
  Error Handling: If the error persists, consider implementing error handling procedures to manage such cases, possibly by creating a custom report or transaction to handle payments with multiple payers.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., F-28 for incoming payments) that may help in troubleshooting the issue.
  User Roles: Ensure that the user roles and permissions are correctly set up to allow for the necessary actions related to payment processing.
  Testing: Conduct testing in a development or sandbox environment to replicate the issue and validate the solution before applying changes in the production environment.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in the specific module you are working with.