How To Fix /PM0/ALB_MESSAGES220 - If CPS type is filled, the policyholder must be the premium payer

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 220

• Message text: If CPS type is filled, the policyholder must be the premium payer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES220 - If CPS type is filled, the policyholder must be the premium payer ?

  The SAP error message /PM0/ALB_MESSAGES220 indicates that there is a validation issue related to the policyholder and the premium payer in the context of a specific CPS (Customer Payment System) type. This error typically arises in the insurance or financial modules of SAP, particularly when dealing with policy management and premium payments.
  Cause:
  The error occurs when the system detects that a CPS type is filled (indicating that a specific payment arrangement is in place), but the policyholder is not set as the premium payer. In insurance contexts, the premium payer is usually the entity responsible for making the premium payments, and it is often required that the policyholder and the premium payer be the same entity when a specific CPS type is used.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Policyholder and Premium Payer Information:
  
  Verify that the policyholder is correctly set up in the system.
  Ensure that the premium payer is either the same as the policyholder or that the system allows for a different premium payer under the current CPS type.
  
  
  
  Adjust the Premium Payer:
  
  If the policyholder is not the premium payer, you may need to change the premium payer to match the policyholder.
  This can typically be done in the policy management screen where you can edit the details of the policy.
  
  
  
  Review CPS Type Configuration:
  
  Check the configuration of the CPS type being used. There may be specific settings that enforce the requirement for the policyholder to be the premium payer.
  If necessary, consult with your SAP administrator or a functional consultant to understand the implications of changing the CPS type or its settings.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files that pertain to policy management and premium payment processing. This may provide additional insights into the requirements and configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently updates its knowledge base with solutions and workarounds for common issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to make changes to policyholder and premium payer information.
  Training and Support: If you are unsure about making these changes, consider reaching out to your SAP support team or attending training sessions related to policy management in SAP.
  
  By following these steps, you should be able to resolve the error and ensure that the policyholder and premium payer information is correctly aligned in your SAP system.