How To Fix /PM0/ALB_MESSAGES170 - Overruling reason for partial loss has no manual underwriting decision

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 170

• Message text: Overruling reason for partial loss has no manual underwriting decision

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES170 - Overruling reason for partial loss has no manual underwriting decision ?

  The SAP error message /PM0/ALB_MESSAGES170 indicates that there is an issue related to the manual underwriting decision for a partial loss in the context of the SAP system, particularly in the area of insurance or claims management. This error typically arises when a user attempts to override a reason for a partial loss, but there is no corresponding manual underwriting decision recorded in the system.
  Cause:
  
  Missing Manual Underwriting Decision: The primary cause of this error is that the system expects a manual underwriting decision to be present for the specific case of partial loss, but it is not found.
  Incorrect Configuration: There may be a configuration issue in the SAP system that does not allow for the proper recording or retrieval of manual underwriting decisions.
  Data Entry Error: The user may have entered data incorrectly or missed a step in the process that is required to establish a manual underwriting decision.
  
  Solution:
  
  Check Manual Underwriting Decision: Verify if a manual underwriting decision has been made for the specific case. If not, you will need to create one before attempting to override the reason for the partial loss.
  Review Configuration Settings: Ensure that the configuration settings in the SAP system are correctly set up to allow for manual underwriting decisions. This may involve checking the relevant customizing settings in the SAP system.
  Consult Documentation: Refer to the SAP documentation or user manuals related to the specific module you are working with (e.g., SAP for Insurance) to understand the requirements for manual underwriting decisions.
  User Training: Ensure that users are trained on the correct procedures for entering manual underwriting decisions and handling partial loss cases.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and business processes.
  
  Related Information:
  
  SAP Modules: This error is likely related to SAP modules that deal with insurance claims, such as SAP FS-CD (Collections and Disbursements) or SAP FS-ICM (Insurance Contract Management).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating the underwriting and claims processes.
  SAP Notes: Check for any SAP Notes or patches that may address known issues related to this error message.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and ensure that the manual underwriting decision is properly recorded in the system.