How To Fix /PM0/ABT_CM_MESSAGE354 - Claim &1 is not processed; Claim data is not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 354

• Message text: Claim &1 is not processed; Claim data is not consistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE354 - Claim &1 is not processed; Claim data is not consistent ?

  The SAP error message /PM0/ABT_CM_MESSAGE354 Claim &1 is not processed; Claim data is not consistent typically indicates that there is an inconsistency in the data related to a claim in the SAP system. This can occur in various modules, particularly in the context of claims management or project management.
  Causes:
  
  Data Inconsistency: The claim data may have missing or incorrect information, such as invalid references, missing mandatory fields, or discrepancies in the data that do not meet the validation rules set in the system.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the data being processed.
  Integration Issues: If the claim data is being pulled from or sent to another system, there may be issues with the integration that lead to inconsistencies.
  User Input Errors: Manual entry errors during the claim creation or modification process can lead to inconsistencies.
  
  Solutions:
  
  Check Claim Data: Review the claim data for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  Validation Rules: Verify that the claim meets all the validation rules defined in the system. This may involve checking configuration settings or business rules that apply to claims.
  Reprocess the Claim: If the claim was previously processed and is now showing as inconsistent, try to reprocess the claim after correcting any identified issues.
  Consult Logs: Check the application logs or error logs for more detailed information about what specifically caused the inconsistency. This can provide insights into the exact nature of the problem.
  Integration Checks: If the claim data is being integrated from another system, ensure that the data being sent is correct and that the integration points are functioning properly.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for checking custom developments or SLG1 (Application Log) for viewing logs.
  Documentation: Review SAP documentation related to claims management and error handling for additional context and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message.