How To Fix /PM0/ABT_CM_MESSAGE132 - Processing of contract &1 not possible due to open claim

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 132

• Message text: Processing of contract &1 not possible due to open claim

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE132 - Processing of contract &1 not possible due to open claim ?

  The SAP error message /PM0/ABT_CM_MESSAGE132 indicates that there is an issue with processing a contract due to an open claim associated with that contract. This error typically arises in the context of contract management and claims processing within SAP.
  Cause:
  The error occurs when there is an open claim linked to the contract you are trying to process. This means that the system has detected that there are unresolved claims that need to be addressed before any further processing of the contract can take place. Open claims can prevent actions such as contract modifications, deletions, or other processing activities.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Open Claim:
  
  Use transaction codes like IW33 (Display Order) or IW32 (Change Order) to check for any open claims related to the contract in question.
  You may also check the contract details using transaction ME33K (Display Contract) to see if there are any claims linked to it.
  
  
  
  Resolve the Claim:
  
  If you find an open claim, you will need to either resolve it or close it. This may involve:
  
  Completing any necessary documentation or processes related to the claim.
  Approving or rejecting the claim as per your organization's procedures.
  If the claim is no longer valid, you may need to formally close it in the system.
  
  
  
  
  
  Re-attempt Processing:
  
  Once the claim has been resolved or closed, try processing the contract again. The error should no longer appear if there are no other issues.
  
  
  
  Consult Documentation:
  
  If you are unsure about how to handle claims, refer to your organization's SAP documentation or consult with your SAP support team for specific procedures related to claims management.
  
  
  
  Check User Authorizations:
  
  Ensure that you have the necessary authorizations to view and modify claims and contracts. Lack of proper permissions can sometimes lead to confusion regarding the status of claims.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  IW31/IW32/IW33 for managing work orders and claims.
  ME33K for contract management.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific configurations or updates may be required.
  
  
  Training and Support: If you are frequently encountering this error, consider additional training on contract and claims management within SAP, or reach out to your SAP support team for assistance.
  
  
  By following these steps, you should be able to resolve the error and continue with your contract processing activities.