How To Fix /PM0/ABT_CM_MESSAGE131 - Closure reason of claim &1: "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 131

• Message text: Closure reason of claim &1: "&2"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE131 - Closure reason of claim &1: "&2" ?

  The SAP error message /PM0/ABT_CM_MESSAGE131 typically relates to the closure of a claim in the context of SAP's Claims Management module. The message indicates that there is a specific reason for the closure of the claim, which is identified by the placeholders &1 and &2. Here’s a breakdown of the components:
  Cause
  The error message is triggered when an attempt is made to close a claim, but there is a specific closure reason that needs to be addressed. The placeholders represent:
  
  &1: The claim number.
  &2: The closure reason text.
  
  This message usually indicates that the claim cannot be closed due to certain conditions or requirements that have not been met, or it may be a notification of the reason for closure.
  Solution
  To resolve this issue, you can take the following steps:
  
  
  Review the Closure Reason: Check the closure reason provided in the message. This will give you insight into why the claim cannot be closed. You may need to look up the specific closure reason in your SAP system to understand its implications.
  
  
  Check Claim Status: Ensure that all necessary actions related to the claim have been completed. This may include:
  
  Finalizing any outstanding transactions.
  Ensuring all required documentation is submitted.
  Verifying that all relevant approvals have been obtained.
  
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific guidelines on claim closure processes.
  
  
  Contact Support: If you are unable to resolve the issue based on the closure reason, consider reaching out to your SAP support team or a functional consultant who specializes in Claims Management. They can provide more detailed assistance based on your specific configuration and business processes.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Claims Management, such as IW21 (Create Notification) or IW22 (Change Notification), which may help in managing claims.
  User Roles and Authorizations: Ensure that you have the necessary permissions to perform claim closure actions. Sometimes, authorization issues can prevent users from completing certain tasks.
  
  By following these steps, you should be able to identify the cause of the error message and take appropriate action to resolve it.