How To Fix /PM0/ABT_CM_MESSAGE062 - Error in service for determination of executed processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 062

• Message text: Error in service for determination of executed processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE062 - Error in service for determination of executed processing ?

  The SAP error message /PM0/ABT_CM_MESSAGE062 typically indicates an issue related to the determination of executed processing in the context of service management or maintenance processing. This error can arise in various scenarios, such as when trying to process service orders, notifications, or maintenance plans.
  Possible Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the service management module or related components.
  Missing Master Data: Required master data (like service types, work centers, or maintenance plans) may be missing or incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to execute the processing.
  System Errors: There could be underlying system issues, such as database inconsistencies or problems with the application server.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts or errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the service management module to ensure they are correctly set up. This includes checking service types, maintenance plans, and other related settings.
  Verify Master Data: Ensure that all necessary master data is available and correctly maintained. This includes checking for valid service types, work centers, and other relevant data.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform the action that triggered the error.
  Analyze Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related logs or dumps that might provide more context about the error.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
  Debugging: If you have access to development tools, consider debugging the process to identify where the error is occurring in the code.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to test the functionality.
  Documentation: Review SAP documentation related to service management and maintenance processing for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /PM0/ABT_CM_MESSAGE062.