How To Fix /PM0/ABT_CM_MESSAGE003 - Untreatable system error occurred when calling claims system; &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 003

• Message text: Untreatable system error occurred when calling claims system; &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE003 - Untreatable system error occurred when calling claims system; &1 ?

  The SAP error message /PM0/ABT_CM_MESSAGE003 indicates that an untreatable system error occurred when calling the claims system. This error can arise from various underlying issues, and resolving it typically requires a systematic approach to identify the root cause. Here are some potential causes, solutions, and related information:
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the claims management system or related modules.
  System Integration Problems: Issues with the integration between SAP and the claims system, such as incorrect RFC (Remote Function Call) settings or network issues.
  Data Issues: Corrupted or inconsistent data being processed can lead to errors.
  Authorization Problems: The user or system may lack the necessary authorizations to access the claims system.
  System Performance: High load or performance issues in the SAP system or the claims system can lead to timeouts or failures.
  Software Bugs: There may be bugs in the SAP software or the claims system that need to be addressed.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the claims management system to ensure they are correct.
  Review Logs: Check the SAP application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the issue.
  Test RFC Connections: Use transaction SM59 to test the RFC connections to the claims system and ensure they are functioning correctly.
  Data Validation: Validate the data being sent to the claims system to ensure it is complete and correct.
  User Authorizations: Verify that the user or system has the necessary authorizations to access the claims system.
  Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting the claims processing.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and SM59 (RFC Destinations).
  Documentation: Review SAP documentation related to claims management and integration scenarios.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /PM0/ABT_CM_MESSAGE003.