How To Fix /PM0/ABT_CM_MESSAGE001 - Remote destination not maintained for claims system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 001

• Message text: Remote destination not maintained for claims system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE001 - Remote destination not maintained for claims system ?

  The SAP error message /PM0/ABT_CM_MESSAGE001 Remote destination not maintained for claims system typically indicates that the system is unable to find a remote destination configuration for the claims system you are trying to access or interact with. This can occur in various scenarios, particularly when dealing with integration between different SAP systems or when trying to send data to an external system.
  Cause:
  
  Missing Configuration: The remote destination for the claims system has not been set up in the SAP system.
  Incorrect Settings: The existing configuration may be incorrect or incomplete, leading to the inability to route messages to the claims system.
  Authorization Issues: There may be authorization issues preventing access to the remote destination.
  System Connectivity: There could be network issues or connectivity problems between the SAP system and the claims system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Remote Destination Configuration:
  
  Go to transaction code SM59 (RFC Destinations).
  Verify if the remote destination for the claims system is defined.
  If it is not defined, you will need to create a new RFC destination for the claims system.
  
  
  
  Create or Update RFC Destination:
  
  If the destination is missing, create a new RFC destination by clicking on "Create" and filling in the necessary details (like target host, system number, etc.).
  If it exists but is not working, check the connection settings and ensure they are correct.
  
  
  
  Test the Connection:
  
  After creating or updating the RFC destination, use the "Test Connection" feature in SM59 to ensure that the connection to the claims system is successful.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account being used to connect to the claims system has the necessary authorizations to access the remote destination.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the claims system integration for specific configuration requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SLG1 - Application Log
  
  
  Integration Scenarios: This error is often encountered in scenarios involving SAP PI/PO (Process Integration/Process Orchestration) or when integrating with third-party claims management systems.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on configuring remote destinations for claims systems.
  
  By following these steps, you should be able to identify and resolve the issue related to the remote destination not being maintained for the claims system.