How To Fix /PM0/ABP_BIZPRC305 - Open claim &2 exists for contract &1 on &3 (processor: &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_BIZPRC -

• Message number: 305

• Message text: Open claim &2 exists for contract &1 on &3 (processor: &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_BIZPRC305 - Open claim &2 exists for contract &1 on &3 (processor: &4) ?

  The SAP error message /PM0/ABP_BIZPRC305 indicates that there is an open claim associated with a specific contract. This message typically arises in the context of contract management or claims processing within SAP, particularly in modules related to project management or service management.
  Cause:
  The error message is triggered when you attempt to perform an action (such as closing a contract or processing a claim) on a contract that has an open claim associated with it. The message provides the following details:
  
  &1: The contract number.
  &2: The claim number.
  &3: The date of the claim.
  &4: The processor or person responsible for the claim.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Open Claims: Review the claims associated with the contract mentioned in the error message. You can do this by navigating to the claims management section in SAP and searching for the claim number provided in the error.
  
  
  Process the Claim: If the claim is still open, you will need to process it. This may involve:
  
  Approving or rejecting the claim.
  Completing any necessary documentation or actions required for the claim.
  Ensuring that all relevant information is updated in the system.
  
  
  
  Close the Claim: Once the claim has been processed, you can then attempt to perform the action that triggered the error again (e.g., closing the contract).
  
  
  Consult Documentation: If you are unsure about how to process the claim, refer to your organization's SAP documentation or user manuals for guidance on claims management.
  
  
  Contact Support: If you continue to experience issues or if the claim appears to be incorrectly marked as open, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims and contract management, such as:
  
  IW31/IW32 for creating and changing service orders.
  CJ20N for project management.
  CATS for time and activity management.
  
  
  
  User Roles: Ensure that you have the appropriate permissions to view and manage claims and contracts in SAP.
  
  
  Training: If you are new to SAP or the specific module you are working with, consider undergoing training to better understand the processes involved in claims and contract management.
  
  
  By following these steps, you should be able to resolve the error and continue with your work in SAP.