How To Fix /PM0/ABP_BCA_MSG464 - Bank details of premium payer &1 have become invalid; relationsh. deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABP_BCA_MSG -

  • Message number: 464

  • Message text: Bank details of premium payer &1 have become invalid; relationsh. deleted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABP_BCA_MSG464 - Bank details of premium payer &1 have become invalid; relationsh. deleted ?

    The SAP error message /PM0/ABP_BCA_MSG464 indicates that the bank details of a premium payer have become invalid, leading to the deletion of the relationship associated with that payer. This error typically arises in the context of financial transactions, particularly in modules related to insurance or banking.

    Cause:

    1. Invalid Bank Details: The bank account information for the premium payer (e.g., account number, bank key) may have been changed or deleted, making it invalid.
    2. Data Consistency Issues: There may be inconsistencies in the data due to changes in the master data or configuration settings.
    3. Master Data Deletion: The bank details or the premium payer's master data might have been deleted or marked as inactive.
    4. Configuration Changes: Changes in the configuration settings related to payment processing or bank details could lead to this error.

    Solution:

    1. Verify Bank Details: Check the bank details of the premium payer in the system. Ensure that the account number, bank key, and other relevant information are correct and active.
    2. Re-enter Bank Information: If the bank details are found to be invalid, re-enter the correct bank information for the premium payer.
    3. Check Master Data: Review the master data for the premium payer to ensure that it is complete and active. If necessary, reactivate or recreate the master data.
    4. Review Configuration: If there have been recent changes to the configuration settings, review them to ensure they are set up correctly for handling bank details.
    5. Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or updates.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage and verify the bank details and master data.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • User Authorizations: Ensure that the user has the necessary authorizations to view and edit bank details and master data.
    • Testing: After making changes, perform a test transaction to ensure that the issue has been resolved and that the premium payer can be processed without errors.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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