How To Fix /PM0/ABJ_MSG123 - Policy is reversed on knowledge date &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABJ_MSG -

• Message number: 123

• Message text: Policy is reversed on knowledge date &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABJ_MSG123 - Policy is reversed on knowledge date &1 ?

  The SAP error message /PM0/ABJ_MSG123 Policy is reversed on knowledge date &1 typically indicates that there is an issue with the policy status in relation to a specific knowledge date. This error is often encountered in the context of SAP's Policy Management or Insurance modules, where policies may be reversed or canceled based on certain conditions.
  Cause:
  
  Policy Reversal: The policy in question has been reversed or canceled on the specified knowledge date. This could be due to various reasons such as a manual reversal, a system process, or a change in the policy status.
  Knowledge Date: The knowledge date refers to the date on which the system is trying to access or validate the policy. If the policy has been reversed on or before this date, the system will throw this error.
  Data Inconsistency: There may be inconsistencies in the policy data, such as missing or incorrect entries that lead to the policy being considered reversed.
  
  Solution:
  
  Check Policy Status: Review the status of the policy in question. Ensure that it is active and has not been reversed or canceled. You can do this by navigating to the policy management screen in SAP.
  Review Knowledge Date: Verify the knowledge date being used in the transaction. If the date is incorrect, adjust it to a date after the policy was active.
  Data Correction: If there are inconsistencies in the policy data, correct them. This may involve updating the policy details or reactivating the policy if it was incorrectly reversed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling policy reversals and the implications of knowledge dates.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for policy management, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  SAP Notes: Check for any SAP Notes related to policy management and error messages that may provide additional insights or patches.
  User Roles: Ensure that you have the appropriate user roles and permissions to view and modify policy data in the system.
  
  By following these steps, you should be able to diagnose and resolve the error message regarding the policy reversal on the specified knowledge date.