How To Fix /PM0/ABG_BO_MESSAGE021 - Select a master policy type

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_BO_MESSAGE -

• Message number: 021

• Message text: Select a master policy type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_BO_MESSAGE021 - Select a master policy type ?

  The SAP error message /PM0/ABG_BO_MESSAGE021 with the description "Select a master policy type" typically occurs in the context of the SAP Policy Management module, particularly when dealing with insurance or financial products. This error indicates that the system requires the user to select a master policy type before proceeding with a transaction or process.
  Cause:
  
  Missing Selection: The user has not selected a master policy type in the relevant field or dropdown menu.
  Configuration Issues: There may be configuration issues in the system where the master policy types are not properly defined or activated.
  User Role/Authorization: The user may not have the necessary permissions to view or select the master policy types.
  
  Solution:
  
  
  Select a Master Policy Type: 
  
  Navigate to the relevant screen where the error occurs.
  Look for a dropdown or selection field labeled "Master Policy Type."
  Choose an appropriate master policy type from the list.
  
  
  
  Check Configuration:
  
  If the master policy types are not available for selection, check the configuration settings in the SAP system.
  Ensure that the master policy types are defined in the system and are active.
  
  
  
  User Authorization:
  
  Verify that the user has the necessary authorizations to access and select master policy types.
  If not, contact your SAP security administrator to adjust the user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to Policy Management for additional guidance on how to set up and manage master policy types.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the Policy Management module that may help in troubleshooting.
  User Training: Ensure that users are trained on how to properly select and manage master policy types within the SAP system.
  
  By following these steps, you should be able to resolve the error and continue with your work in the SAP system.