How To Fix /PM0/ABG_BO_MESSAGE014 - User &1 is processing master contract

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_BO_MESSAGE -

• Message number: 014

• Message text: User &1 is processing master contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_BO_MESSAGE014 - User &1 is processing master contract ?

  The SAP error message /PM0/ABG_BO_MESSAGE014 indicates that a user is currently processing a master contract, which prevents other users from making changes or accessing that contract simultaneously. This is a common issue in systems where concurrent access to data is restricted to maintain data integrity.
  Cause:
  
  The error occurs when a user is actively editing or processing a master contract in the system. SAP locks the contract to prevent other users from making changes until the first user has completed their task. This is a standard behavior in SAP to ensure that data is not corrupted or lost due to simultaneous updates.
  
  Solution:
  
  
  Wait for Completion: The simplest solution is to wait until the user currently processing the master contract finishes their task. Once they save and exit, the lock will be released, and you can access the contract.
  
  
  Identify the User: If you need to know who is currently processing the contract, you can use transaction code SM12 to view the lock entries. This will show you which user is holding the lock on the master contract.
  
  
  Contact the User: If possible, contact the user who is processing the contract to see if they can expedite their work or if they can save and exit to release the lock.
  
  
  System Administrator Intervention: If the user is no longer available (e.g., they have logged off unexpectedly), a system administrator can manually release the lock using transaction code SM12. However, this should be done with caution, as it may lead to data inconsistencies if the user was in the middle of a critical operation.
  
  
  Review System Settings: If this issue occurs frequently, it may be worth reviewing the system settings and user processes to see if there are ways to optimize contract processing to reduce lock contention.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To manage user accounts and check user activity.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing concurrent access to master data.
  
  
  User Training: Ensure that users are trained on how to properly save and exit transactions to minimize the time locks are held.
  
  
  By following these steps, you should be able to resolve the issue related to the error message /PM0/ABG_BO_MESSAGE014.