How To Fix /PM0/ABG_API_MESSAGE023 - Master Policy Does not Exist on Effective Date

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_API_MESSAGE -

• Message number: 023

• Message text: Master Policy Does not Exist on Effective Date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_API_MESSAGE023 - Master Policy Does not Exist on Effective Date ?

  The SAP error message /PM0/ABG_API_MESSAGE023 Master Policy Does not Exist on Effective Date typically occurs in the context of SAP's Policy Management or Insurance modules, particularly when dealing with master policies and their effective dates. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Non-Existent Master Policy: The error indicates that the system cannot find a master policy that is valid on the specified effective date. This could be due to:
  
  The master policy has not been created or activated.
  The master policy exists but is not valid on the date you are trying to access it.
  The effective date you are using is outside the validity period of the master policy.
  
  
  
  Data Entry Errors: There may be a mistake in the data entry, such as an incorrect effective date or policy number.
  
  
  Configuration Issues: There might be configuration issues in the system that prevent the master policy from being recognized.
  
  
  Solution:
  
  
  Verify Master Policy:
  
  Check if the master policy exists in the system. You can do this by navigating to the relevant transaction code (e.g., IP01 for creating a policy or IP02 for changing a policy) and searching for the policy.
  Ensure that the master policy is active and has the correct effective date.
  
  
  
  Check Effective Dates:
  
  Review the effective date you are using. Make sure it falls within the validity period of the master policy.
  If necessary, adjust the effective date to match the policy's validity.
  
  
  
  Create or Update Master Policy:
  
  If the master policy does not exist, you may need to create it.
  If it exists but is not valid on the required date, consider updating the policy to extend its validity or create a new policy that covers the required date.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to policy management for additional guidance on managing master policies.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific configuration and setup.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01, IP02, IP03 (for policy management) and SPRO (for configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to view and manage master policies in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.