How To Fix /PM0/ABG_API_MESSAGE021 - Enter the master policy number

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABG_API_MESSAGE -

• Message number: 021

• Message text: Enter the master policy number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABG_API_MESSAGE021 - Enter the master policy number ?

  The SAP error message /PM0/ABG_API_MESSAGE021 indicating "Enter the master policy number" typically arises in the context of SAP's insurance or policy management modules, particularly when dealing with master policies in the context of insurance contracts.
  Cause:
  This error message usually occurs when a required field, specifically the master policy number, is not filled in or is incorrectly filled in during a transaction or data entry process. The system expects a valid master policy number to proceed with the operation, and if it is missing, the error is triggered.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Fields: Ensure that the master policy number field is filled in correctly. If it is blank, enter the appropriate master policy number.
  
  
  Validate Policy Number: Make sure that the master policy number you are entering is valid and exists in the system. You can do this by checking the policy records in the relevant SAP module.
  
  
  Review Configuration: If you are consistently encountering this error, it may be worth reviewing the configuration settings related to policy management in SAP. Ensure that the system is set up to recognize and process master policy numbers correctly.
  
  
  User Authorization: Ensure that you have the necessary permissions to access and enter data related to master policies. Lack of authorization can sometimes lead to unexpected errors.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with for any additional requirements or guidelines regarding master policy numbers.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  SAP Modules: This error is likely related to modules such as SAP FS-PM (Policy Management) or FS-ICM (Insurance Contract Management).
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with policy management, as they may provide additional context or functionality related to master policies.
  User Training: Ensure that users involved in data entry or policy management are adequately trained on the importance of entering master policy numbers and the implications of missing data.
  
  By following these steps, you should be able to address the error and continue with your operations in SAP.