How To Fix /PM0/ABB_MESSAGES791 - Loan total &1 is greater than surrender value for contract %2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABB_MESSAGES -

  • Message number: 791

  • Message text: Loan total &1 is greater than surrender value for contract %2

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  • What is the cause and solution for SAP error message /PM0/ABB_MESSAGES791 - Loan total &1 is greater than surrender value for contract %2 ?

    The SAP error message /PM0/ABB_MESSAGES791 indicates that the total loan amount for a specific contract exceeds the surrender value of that contract. This situation typically arises in financial or insurance modules where loans are taken against policies or contracts, and the surrender value represents the amount that can be received if the contract is terminated early.

    Cause:

    1. Loan Amount Exceeds Surrender Value: The primary cause of this error is that the total loan amount taken against the contract is greater than the surrender value of that contract. This can happen if:

      • The loan amount was incorrectly entered or calculated.
      • The surrender value has not been updated or calculated correctly.
      • There are multiple loans against the same contract, and their total exceeds the surrender value.
    2. Data Entry Errors: Incorrect data entry during loan processing or contract management can lead to discrepancies between the loan amount and the surrender value.

    3. Contract Status: The contract may be in a status that does not allow for further loans, or it may have reached a point where the surrender value is lower than the outstanding loans.

    Solution:

    1. Review Loan Amounts: Check the total loan amounts associated with the contract. Ensure that the sum of all loans does not exceed the surrender value.

    2. Check Surrender Value: Verify the surrender value of the contract. Ensure that it is calculated correctly and reflects the current status of the contract.

    3. Adjust Loan Amount: If the loan amount is indeed too high, consider reducing the loan amount to be within the limits of the surrender value.

    4. Update Contract Information: If there have been changes to the contract or its status, ensure that all relevant information is updated in the system.

    5. Consult Documentation: Refer to the SAP documentation or user manuals for specific guidelines on handling loans and surrender values in your particular module.

    6. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with a financial expert familiar with the SAP system.

    Related Information:

    • Surrender Value: This is the amount that a policyholder can receive if they decide to terminate their insurance policy before its maturity date. It is important to keep this value updated in the system.
    • Loan Management: Understanding how loans are processed and managed within the SAP system is crucial. This includes knowing the limits and conditions under which loans can be taken against contracts.
    • Contract Management: Familiarity with the lifecycle of contracts in SAP, including their statuses and how they affect financial transactions, is essential for resolving such issues.

    By following these steps, you should be able to resolve the error and ensure that the loan amounts are appropriately managed in relation to the surrender values of the contracts.

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