How To Fix /PM0/ABB_INTERFACE328 - FS-ICM: Connection problem with remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 328

• Message text: FS-ICM: Connection problem with remote system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE328 - FS-ICM: Connection problem with remote system ?

  The SAP error message /PM0/ABB_INTERFACE328 FS-ICM: Connection problem with remote system typically indicates that there is an issue with the connection between your SAP system and a remote system, which could be another SAP system or an external application. This error is often related to the Internet Communication Manager (ICM) and can arise due to various reasons.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system. This could include firewall settings, routing issues, or network outages.
  Configuration Errors: Incorrect configuration settings in the SAP system or the remote system can lead to connection problems. This includes incorrect hostnames, ports, or protocols.
  Remote System Down: The remote system you are trying to connect to may be down or experiencing issues.
  Timeouts: The connection may be timing out due to long response times from the remote system.
  Authentication Issues: Problems with user credentials or authentication methods can prevent successful connections.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the remote system.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system (e.g., RFC destinations, HTTP connections) to ensure they are correct.
  Verify that the hostname and port number are accurate.
  
  
  
  Check Remote System Status:
  
  Ensure that the remote system is up and running. If it is down, you may need to wait until it is back online.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are an issue, consider increasing the timeout settings in the ICM configuration.
  
  
  
  Review Authentication Settings:
  
  Ensure that the user credentials used for the connection are correct and that the user has the necessary permissions.
  
  
  
  Check ICM Logs:
  
  Review the ICM logs for more detailed error messages that can provide additional context about the connection issue.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to this error message. You can search the SAP Support Portal for relevant notes.
  If the issue persists, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information:
  
  ICM Configuration: Familiarize yourself with the ICM configuration settings in transaction SMICM.
  RFC Connections: Use transaction SM59 to manage and test RFC connections.
  Network Monitoring Tools: Utilize network monitoring tools to diagnose connectivity issues.
  SAP Community: Engage with the SAP Community for insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the connection problem indicated by the error message /PM0/ABB_INTERFACE328 FS-ICM.