How To Fix /PM0/ABB_INTERFACE326 - FS-ICM: Referral agent &1 not created in BP role agent

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 326

• Message text: FS-ICM: Referral agent &1 not created in BP role agent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE326 - FS-ICM: Referral agent &1 not created in BP role agent ?

  The SAP error message /PM0/ABB_INTERFACE326 FS-ICM: Referral agent &1 not created in BP role agent typically occurs in the context of the SAP Financial Services (FS) module, particularly when dealing with Business Partner (BP) roles and relationships. This error indicates that there is an issue with the creation of a referral agent in the Business Partner role.
  Cause:
  
  Missing Configuration: The Business Partner role for the referral agent may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the Business Partner or the referral agent.
  Authorization Issues: The user may not have the necessary authorizations to create or modify the Business Partner roles.
  System Settings: The system settings for the FS-ICM (Insurance Contract Management) module may not be correctly set up to handle referral agents.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Navigate to the Business Partner configuration settings in the SAP system.
  Ensure that the role for the referral agent is correctly defined and activated.
  
  
  
  Verify Data Consistency:
  
  Check the data for the Business Partner and the referral agent to ensure that all required fields are filled out correctly.
  Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to create the referral agent has the necessary authorizations to perform this action.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Check System Settings:
  
  Review the settings related to the FS-ICM module to ensure that they are configured to support referral agents.
  Consult the relevant SAP documentation or your SAP Basis team for guidance on the correct settings.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional guidance for known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging to trace the process and identify where the error occurs. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Business Partner and FS-ICM for detailed configuration steps and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.