How To Fix /PM0/ABB_CORR017 - A e-mail address is required for the dispatch control indicator

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_CORR -

• Message number: 017

• Message text: A e-mail address is required for the dispatch control indicator

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_CORR017 - A e-mail address is required for the dispatch control indicator ?

  The SAP error message /PM0/ABB_CORR017 A e-mail address is required for the dispatch control indicator typically indicates that a required email address is missing in the system for a specific dispatch control indicator. This error often arises in scenarios where notifications or communications are supposed to be sent via email, but the system cannot find a valid email address associated with the relevant entity (such as a user, vendor, or customer).
  Cause:
  
  Missing Email Address: The most common cause is that the email address field is empty for the relevant user or entity in the SAP system.
  Incorrect Configuration: The dispatch control indicator may be configured to require an email address, but the necessary data has not been maintained.
  User Profile Issues: The user profile may not have been set up correctly, leading to missing email information.
  
  Solution:
  
  
  Check User Profile:
  
  Navigate to the user profile in SAP (transaction code SU01 for user maintenance).
  Ensure that the email address is filled in the appropriate field.
  
  
  
  Maintain Email Address for Relevant Entities:
  
  If the error pertains to a vendor or customer, check the master data for that entity (transaction codes XK01 for vendors or XD01 for customers).
  Ensure that the email address is correctly entered in the relevant fields.
  
  
  
  Review Dispatch Control Settings:
  
  Check the configuration of the dispatch control indicator to see if it mandates an email address.
  If necessary, adjust the settings to either require or not require an email address based on your business needs.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for more details on user maintenance and dispatch control indicators.
  Transaction Codes:
  
  SU01: User Maintenance
  XK01: Create Vendor
  XD01: Create Customer
  
  
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By ensuring that all required email addresses are correctly maintained in the system, you should be able to resolve the error and enable the dispatch control functionality as intended.