How To Fix /PM0/ABB_CORR016 - A fax number is required for the dispatch control code

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_CORR -

• Message number: 016

• Message text: A fax number is required for the dispatch control code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_CORR016 - A fax number is required for the dispatch control code ?

  The SAP error message /PM0/ABB_CORR016 A fax number is required for the dispatch control code typically indicates that a fax number is missing in the system when trying to process a dispatch control code related to sending documents via fax. This error is often encountered in modules that handle communication or document dispatching, such as SAP PM (Plant Maintenance) or SAP CRM (Customer Relationship Management).
  Cause:
  
  Missing Fax Number: The primary cause of this error is that the system requires a fax number to be specified for the recipient in the dispatch control code, but it is either not provided or is incorrectly configured.
  Configuration Issues: There may be issues with the configuration of the dispatch control settings in SAP, which could lead to the system not recognizing the fax number.
  Master Data Issues: The master data for the business partner or customer may not have a fax number entered, which is necessary for the dispatch process.
  
  Solution:
  
  
  Check Master Data:
  
  Navigate to the relevant business partner or customer master data in SAP.
  Ensure that a valid fax number is entered in the appropriate field. This can usually be found in the communication section of the master data.
  
  
  
  Update Dispatch Control Code:
  
  Review the dispatch control code settings to ensure that it is configured to require a fax number.
  If necessary, update the dispatch control code to include the fax number or modify the settings to allow for alternative communication methods.
  
  
  
  Testing:
  
  After entering the fax number, attempt to process the dispatch control code again to see if the error persists.
  If the error continues, check for any additional configuration settings that may be affecting the dispatch process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the dispatch control code and fax number requirements.
  
  
  
  Contact Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing master data (e.g., BP for Business Partner, VD02 for Customer Master).
  SAP Notes: Check SAP Notes for any known issues or patches related to fax dispatching and the specific error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit master data and dispatch control settings.
  
  By following these steps, you should be able to resolve the error and successfully process the dispatch control code.