How To Fix /PM0/3FW_API_MESSAGE013 - No customer key higher than 99999 can be assigned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/3FW_API_MESSAGE -

  • Message number: 013

  • Message text: No customer key higher than 99999 can be assigned

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/3FW_API_MESSAGE013 - No customer key higher than 99999 can be assigned ?

    The SAP error message /PM0/3FW_API_MESSAGE013 indicates that there is an issue with the assignment of a customer key that exceeds the maximum limit of 99999. This error typically arises in the context of managing customer data within the SAP system, particularly when dealing with customer master records or related transactions.

    Cause:

    The primary cause of this error is that the system is attempting to assign a customer key (or ID) that is greater than the maximum allowed value of 99999. This limit is often set in the configuration of the SAP system to ensure that customer keys remain within a manageable range.

    Solution:

    To resolve this error, you can consider the following steps:

    1. Check Customer Key Configuration:

      • Review the configuration settings for customer keys in your SAP system. This may involve checking the number range settings for customer master records.
      • If the current number range is limited to 99999, you may need to extend the number range to accommodate larger customer keys.
    2. Adjust Number Ranges:

      • If you have the necessary authorizations, you can adjust the number range for customer keys. This can typically be done in the SAP configuration (transaction code SNRO for number range objects).
      • Look for the relevant number range object associated with customer keys and modify the upper limit to a higher value.
    3. Data Cleanup:

      • If there are existing customer records that are no longer needed, consider archiving or deleting them to free up customer keys within the allowed range.
    4. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific recommendations or updates that may apply to your version of SAP.
    5. Contact SAP Support:

      • If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They may provide insights specific to your system setup.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO (Number Range Objects) and BP (Business Partner) for managing customer data.
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide guidance on managing customer keys.
    • User Authorizations: Ensure that you have the necessary authorizations to make changes to number ranges and customer master data.

    By following these steps, you should be able to address the error and successfully assign customer keys within the allowed range.

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