How To Fix /PM0/3FW_API_MESSAGE012 - No customer key lower than 90000 can be assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/3FW_API_MESSAGE -

• Message number: 012

• Message text: No customer key lower than 90000 can be assigned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/3FW_API_MESSAGE012 - No customer key lower than 90000 can be assigned ?

  The SAP error message /PM0/3FW_API_MESSAGE012 indicates that there is an issue with the assignment of a customer key in the system. Specifically, the error states that no customer key lower than 90000 can be assigned. This typically occurs in the context of managing customer data within the SAP system, particularly when working with the SAP Customer Relationship Management (CRM) or similar modules.
  Cause:
  
  
  Customer Key Range: The error is primarily caused by an attempt to assign a customer key that is below the defined minimum threshold (90000 in this case). This could happen if:
  
  The system is configured to only allow customer keys starting from 90000 and above.
  There is an attempt to create or modify a customer record with an invalid key.
  
  
  
  Configuration Settings: The configuration settings in the SAP system may restrict the range of customer keys that can be assigned. This is often set up to avoid conflicts with existing customer records or to maintain a specific numbering scheme.
  
  
  Solution:
  
  
  Use Valid Customer Keys: Ensure that any new customer records or modifications use customer keys that are 90000 or higher. If you are trying to create a new customer, make sure to specify a valid key.
  
  
  Check Configuration: Review the configuration settings related to customer key assignment in the SAP system. This may involve:
  
  Accessing the relevant customizing settings in the SAP system (transaction codes like SPRO).
  Checking the number range settings for customer keys to ensure they are set correctly.
  
  
  
  Adjust Number Ranges: If necessary, you may need to adjust the number range settings to allow for a different range of customer keys. This should be done with caution and typically requires administrative access.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing customer keys and number ranges.
  
  
  Contact SAP Support: If the issue persists or if you are unsure about making changes to the configuration, consider reaching out to SAP support or your internal SAP team for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO (Number Range Objects) to check and manage number ranges.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify customer records in the system.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that no other related issues arise.
  
  By following these steps, you should be able to resolve the error message and successfully manage customer keys within your SAP system.