How To Fix PM311 - Data for house bank account &1, &2 in company code &3 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: PM - Extended Payment Functions

• Message number: 311

• Message text: Data for house bank account &1, &2 in company code &3 is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PM311 - Data for house bank account &1, &2 in company code &3 is inconsistent ?

  The SAP error message PM311 indicates that there is an inconsistency in the data for a house bank account in a specific company code. This error typically arises in the context of financial transactions, particularly when dealing with house banks and their associated accounts.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  
  Missing or Incorrect Configuration: The house bank account may not be properly configured in the system. This could include missing details such as account number, bank key, or company code.
  
  
  Data Entry Errors: Manual data entry errors can lead to inconsistencies, such as incorrect account numbers or mismatched company codes.
  
  
  Changes in Bank Data: If there have been recent changes to the bank account details (e.g., account closure, changes in bank key), and these changes have not been updated in the SAP system.
  
  
  Integration Issues: If there are issues with integration between different modules (e.g., FI, CO) or external systems, it may lead to inconsistencies.
  
  
  Authorization Issues: Sometimes, users may not have the necessary authorizations to access or modify the house bank data, leading to perceived inconsistencies.
  
  
  Solution:
  To resolve the PM311 error, you can follow these steps:
  
  
  Check House Bank Configuration:
  
  Go to the transaction code FI12 (House Bank) and verify the configuration for the house bank account in question.
  Ensure that all required fields are filled out correctly, including the bank key, account number, and company code.
  
  
  
  Review Data Consistency:
  
  Use transaction code OBY6 to check the consistency of the house bank data.
  Ensure that the house bank account is assigned to the correct company code and that there are no discrepancies.
  
  
  
  Correct Data Entry:
  
  If you find any incorrect entries, correct them in the system.
  Ensure that the data entered matches the actual bank account details.
  
  
  
  Check for Recent Changes:
  
  If there have been recent changes to the bank account, ensure that these changes have been reflected in the SAP system.
  
  
  
  Consult with IT or SAP Support:
  
  If the issue persists, consult with your IT department or SAP support team for further investigation. They may need to check for any underlying issues in the system or perform a more in-depth analysis.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the house bank data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FI12 (House Bank), OBY6 (House Bank Configuration), and FBL3N (G/L Account Line Items) for further investigation.
  Documentation: Refer to SAP documentation or help files for detailed information on house bank configuration and management.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to house bank inconsistencies.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the PM311 error message in SAP.