How To Fix /PLMU/UI_WCC004 - Mismatch between search and portal configuration - contact administration

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_WCC -

• Message number: 004

• Message text: Mismatch between search and portal configuration - contact administration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_WCC004 - Mismatch between search and portal configuration - contact administration ?

  The SAP error message /PLMU/UI_WCC004 Mismatch between search and portal configuration - contact administration typically indicates a configuration issue between the SAP system's search functionality and the portal settings. This error can arise in scenarios where the search service is not properly aligned with the portal's configuration, leading to inconsistencies that prevent the search from functioning correctly.
  Causes:
  
  Configuration Mismatch: The search service configuration in the backend system does not match the settings in the SAP Portal.
  Missing or Incorrect Parameters: Required parameters for the search service may be missing or incorrectly set in either the portal or the backend.
  Version Incompatibility: There may be version discrepancies between the portal and the backend system that affect the search functionality.
  Network Issues: Connectivity problems between the portal and the backend system can also lead to this error.
  Authorization Issues: Insufficient permissions for the user trying to perform the search can result in this error.
  
  Solutions:
  
  Check Configuration: Review the search service configuration in both the SAP backend and the portal. Ensure that they are aligned and that all necessary parameters are correctly set.
  Update Parameters: If any parameters are missing or incorrect, update them to match the expected configuration.
  Verify Versions: Ensure that both the portal and the backend system are running compatible versions. If there are discrepancies, consider upgrading or patching the systems.
  Network Connectivity: Check the network connection between the portal and the backend system to ensure that they can communicate effectively.
  User Permissions: Verify that the user has the necessary permissions to access the search functionality. Adjust roles and authorizations as needed.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your systems for any known issues or additional configuration steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or recommendations related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the /PLMU/UI_WCC004 error message in your SAP environment.