How To Fix /PLMU/UI_GSS_R2MR004 - Cannot retrieve separator from Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_GSS_R2MR -

• Message number: 004

• Message text: Cannot retrieve separator from Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_GSS_R2MR004 - Cannot retrieve separator from Customizing ?

  The SAP error message /PLMU/UI_GSS_R2MR004 Cannot retrieve separator from Customizing typically indicates an issue with the configuration settings in the SAP system, particularly related to the Global Settings for the User Interface (UI) or the specific customizing settings for the application you are working with.
  Cause:
  
  Missing Configuration: The separator character that the system is trying to retrieve may not be defined in the customizing settings.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport that caused the settings to be incomplete or missing.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing settings.
  System Bugs: There may be a bug in the version of SAP you are using that affects the retrieval of the separator.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant customizing area for the application you are working with.
  Look for settings related to the UI or Global Settings and ensure that the separator is defined correctly.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the customizing settings from the source system.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the customizing settings. You may need to consult with your SAP security team to verify this.
  
  
  
  System Update:
  
  Check if there are any available patches or updates for your SAP system that address this issue. Applying the latest support packages may resolve the problem.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can try to debug the program or function module that is generating this error to get more insights into what might be going wrong.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be known issues and fixes provided by SAP.
  
  
  
  Related Information:
  
  SAP Community: You can search for discussions or similar issues on the SAP Community forums, where other users may have encountered and resolved the same error.
  Documentation: Review the official SAP documentation for the specific module or application you are working with to understand the expected configuration settings.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /PLMU/UI_GSS_R2MR004 Cannot retrieve separator from Customizing.