How To Fix /PLMU/UI_CADV002 - Viewer is not installed; follow the path:

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_CADV -

• Message number: 002

• Message text: Viewer is not installed; follow the path:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_CADV002 - Viewer is not installed; follow the path: ?

  The SAP error message /PLMU/UI_CADV002 Viewer is not installed; follow the path: typically indicates that the required viewer component for displaying certain types of content (like reports or analytics) is not installed or configured correctly in your SAP environment. This can occur in various SAP applications, particularly those that rely on the SAP BusinessObjects or SAP Analytics Cloud.
  Cause:
  
  Missing Viewer Installation: The viewer component that is required to render the content is not installed on the system.
  Incorrect Configuration: The viewer might be installed, but it is not configured correctly in the SAP system.
  Version Mismatch: The installed viewer version may not be compatible with the version of the SAP application you are using.
  User Permissions: The user may not have the necessary permissions to access the viewer or the content it is trying to display.
  
  Solution:
  
  
  Install the Viewer:
  
  If the viewer is not installed, you will need to install it. This typically involves downloading the appropriate viewer software from the SAP support portal or the relevant SAP website.
  Follow the installation instructions provided by SAP to ensure it is set up correctly.
  
  
  
  Check Configuration:
  
  Ensure that the viewer is properly configured in the SAP system. This may involve checking settings in the SAP GUI or the relevant configuration files.
  You may need to consult the SAP documentation for specific configuration steps related to the viewer.
  
  
  
  Update or Upgrade:
  
  If there is a version mismatch, consider updating the viewer to the latest version that is compatible with your SAP application.
  Check for any patches or updates that may resolve compatibility issues.
  
  
  
  User Permissions:
  
  Verify that the user encountering the error has the necessary permissions to access the viewer and the content.
  Adjust user roles and permissions as needed in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with details about the error message and the steps you have already taken.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for the specific application you are using, as it may provide additional context and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the /PLMU/UI_CADV002 Viewer is not installed error and restore functionality to your SAP application.