How To Fix /PLMU/UI_CADV001 - Viewer is not installed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_CADV -

• Message number: 001

• Message text: Viewer is not installed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_CADV001 - Viewer is not installed ?

  The SAP error message /PLMU/UI_CADV001 Viewer is not installed typically indicates that the required viewer component for the SAP application is not installed or properly configured on the system. This error is often encountered when trying to access certain functionalities within SAP that rely on a specific viewer, such as the SAP Lumira or SAP Analytics Cloud viewer.
  Cause:
  
  Missing Installation: The viewer component required for the application is not installed on the client machine or server.
  Incorrect Configuration: The viewer may be installed but not correctly configured in the SAP system.
  Version Mismatch: The installed viewer version may not be compatible with the version of the SAP application you are using.
  User Permissions: The user may not have the necessary permissions to access the viewer.
  
  Solution:
  
  
  Install the Viewer:
  
  Check if the required viewer (e.g., SAP Lumira, SAP Analytics Cloud) is installed on your system. If not, download and install it from the SAP Software Download Center or the appropriate source.
  
  
  
  Check Configuration:
  
  Ensure that the viewer is correctly configured in the SAP system. This may involve checking settings in the SAP GUI or the relevant configuration transactions.
  
  
  
  Update Viewer:
  
  If the viewer is installed, ensure that it is updated to the latest version compatible with your SAP system. Check for any patches or updates that may be required.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary permissions to access the viewer. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific viewer you are using. This documentation often contains troubleshooting steps and configuration guidelines.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific viewer and error message for any known issues or fixes.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the /PLMU/UI_CADV001 Viewer is not installed error and restore functionality to the affected SAP application.