How To Fix /PLMU/DIR_BROWSER011 - Public folder does not exist; do you want to create it now?

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/DIR_BROWSER -

• Message number: 011

• Message text: Public folder does not exist; do you want to create it now?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/DIR_BROWSER011 - Public folder does not exist; do you want to create it now? ?

  The SAP error message /PLMU/DIR_BROWSER011 indicates that the system is unable to find a public folder that is expected to exist in the SAP system. This can occur in various contexts, such as when trying to access a public folder in the SAP Business Workplace or when using certain functionalities that rely on public folders.
  Cause:
  
  Missing Public Folder: The specified public folder does not exist in the system. This could be due to it not being created initially or it being deleted inadvertently.
  Authorization Issues: The user may not have the necessary authorizations to view or access the public folder.
  Configuration Issues: There may be configuration issues in the system that prevent the folder from being recognized.
  
  Solution:
  
  Create the Public Folder: If prompted with the option to create the folder, you can choose to create it. This will typically resolve the issue if the folder is indeed missing.
  Check Authorizations: Ensure that the user has the necessary authorizations to access public folders. This can be done by checking the user's roles and authorizations in the SAP system.
  Verify Configuration: Check the configuration settings related to public folders in the SAP system. This may involve looking into transaction codes like SICF (for Internet Communication Framework) or PFCG (for role maintenance) to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to public folders and the specific module you are working with for additional guidance.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (for sending emails), SBWP (for Business Workplace), and PFCG (for role maintenance).
  SAP Notes: Search for SAP Notes related to public folders and the specific error message for any known issues or patches.
  User Roles: Review the roles assigned to the user to ensure they have the necessary permissions to access and create public folders.
  
  By following these steps, you should be able to address the error message and ensure that the public folder is available for use in your SAP environment.