How To Fix /PLMI/RCA_CALC020 - Technical error; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/RCA_CALC -

• Message number: 020

• Message text: Technical error; contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/RCA_CALC020 - Technical error; contact your system administrator ?

  The SAP error message /PLMI/RCA_CALC020 Technical error; contact your system administrator typically indicates that there is a technical issue occurring within the SAP system, particularly related to the RCA (Root Cause Analysis) functionality in the PLM (Product Lifecycle Management) module. This error can arise from various underlying causes, and resolving it often requires a systematic approach.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the PLM module or related components.
  Data Inconsistencies: Missing or inconsistent data in the database that the RCA functionality relies on.
  Authorization Problems: Insufficient user authorizations to access certain data or perform specific actions.
  System Bugs: Software bugs or issues in the version of SAP you are using.
  Performance Issues: System performance problems, such as timeouts or resource limitations.
  Transport Issues: Problems with transport requests that may have affected the system's configuration or data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the PLM module and ensure they are set up correctly.
  Data Validation: Validate the data being used in the RCA process. Look for missing or inconsistent entries in the relevant tables.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to perform the action.
  Review Logs: Check the system logs (transaction codes ST22 for dumps, SM21 for system logs, and SLG1 for application logs) for more detailed error messages that can provide insights into the issue.
  System Updates: Ensure that your SAP system is up to date with the latest patches and support packages, as these may contain fixes for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support with detailed information about the error, including any logs or screenshots, to get assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to diagnose the issue further.
  SAP Notes: Search for SAP Notes related to the error message or the RCA functionality. SAP Notes often contain solutions or workarounds for known issues.
  Documentation: Review the official SAP documentation for the PLM module and RCA functionality for any specific requirements or known issues.
  
  Conclusion:
  Resolving the /PLMI/RCA_CALC020 Technical error requires a thorough investigation of the system configuration, data integrity, user permissions, and potential software bugs. By following the steps outlined above, you can identify the root cause and implement an appropriate solution. If necessary, do not hesitate to escalate the issue to SAP support for further assistance.