How To Fix /PLMI/PRT_BO013 - Only Customizing request supported

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/PRT_BO -

• Message number: 013

• Message text: Only Customizing request supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/PRT_BO013 - Only Customizing request supported ?

  The SAP error message /PLMI/PRT_BO013 Only Customizing request supported typically occurs in the context of the SAP Production Planning (PP) or Project System (PS) modules when there is an attempt to transport or modify a request that is not a customizing request. This error indicates that the system only allows certain types of requests to be processed in the context of the operation you are trying to perform.
  Cause:
  
  Request Type: The error is primarily caused by trying to use a transport request that is not a customizing request. In SAP, customizing requests are used to transport configuration settings, while workbench requests are used for development objects.
  Incorrect Transport Request: If you are trying to transport changes related to configuration settings (like settings in the Project System or Production Planning) using a workbench request, this error will occur.
  System Configuration: There may be specific configurations or restrictions in your SAP system that enforce this limitation.
  
  Solution:
  
  Use the Correct Request Type: Ensure that you are using a customizing transport request (usually with a prefix of K or C) for your changes. If you have mistakenly created a workbench request, you may need to create a new customizing request and re-implement your changes there.
  Check Transport Layer: Verify that the transport layer is correctly set up for the customizing requests. You can do this by checking the transport routes in the Transport Management System (TMS).
  Recreate the Request: If you have already made changes in a workbench request, you may need to manually recreate those changes in a new customizing request.
  Consult Documentation: Review SAP documentation or notes related to the specific module you are working with to ensure compliance with best practices for transport requests.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to this error message. SAP frequently updates its knowledge base with solutions and workarounds for common issues.
  Transport Management System (TMS): Familiarize yourself with TMS, as it is crucial for managing transport requests in SAP.
  User Authorizations: Ensure that you have the necessary authorizations to create and manage customizing requests in your SAP environment.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or an SAP consultant for further assistance.