How To Fix /PLMI/PRT_BO004 - Agent type &1 is not available in current system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/PRT_BO -

• Message number: 004

• Message text: Agent type &1 is not available in current system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/PRT_BO004 - Agent type &1 is not available in current system ?

  The SAP error message /PLMI/PRT_BO004 Agent type &1 is not available in current system typically occurs in the context of SAP's Production Planning and Control (PP) or Plant Maintenance (PM) modules, particularly when dealing with the Production Resource Tools (PRT) or similar functionalities. This error indicates that the system is unable to find the specified agent type, which is necessary for the operation you are trying to perform.
  Cause:
  
  Missing Configuration: The agent type specified in the error message may not be configured in the system. This could be due to a missing entry in the relevant customizing settings.
  Incorrect Agent Type: The agent type you are trying to use may be incorrectly specified or may not exist in the system.
  Transport Issues: If the system has recently undergone a transport of changes, the agent type may not have been included or properly activated in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified agent type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the settings for the agent types. Ensure that the agent type specified in the error message is defined and active.
  If it is missing, you may need to create it or adjust the existing configuration.
  
  
  
  Verify Agent Type:
  
  Double-check the agent type you are using in your transaction. Ensure that it is spelled correctly and matches the configuration in the system.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. You may need to re-transport or adjust the configuration in the target system.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the agent type. You may need to consult with your security team to verify and adjust the user's roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SU01 for user management.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.