How To Fix /PLMI/PLM_TD010 - No recipient exists for the agent type and ID combination

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/PLM_TD -

• Message number: 010

• Message text: No recipient exists for the agent type and ID combination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/PLM_TD010 - No recipient exists for the agent type and ID combination ?

  The SAP error message /PLMI/PLM_TD010 No recipient exists for the agent type and ID combination typically occurs in the context of SAP PLM (Product Lifecycle Management) when the system is unable to find a valid recipient for a specific agent type and ID combination. This can happen during processes that involve notifications, workflows, or other communication mechanisms within the PLM module.
  Causes:
  
  Missing Configuration: The agent type or ID may not be properly configured in the system. This could mean that the user or group intended to receive the notification is not set up correctly.
  Inactive Users: The user associated with the agent ID may be inactive or not assigned to the relevant roles or authorizations.
  Incorrect Agent Type: The agent type specified in the workflow or notification may not match any existing configurations in the system.
  Data Inconsistencies: There may be inconsistencies in the master data or organizational structure that prevent the system from identifying a valid recipient.
  
  Solutions:
  
  
  Check Agent Configuration:
  
  Go to the relevant configuration settings in SAP (transaction codes like SWI1 for workflow or PFCG for roles) and verify that the agent type and ID are correctly set up.
  Ensure that the user or group is assigned to the correct roles and has the necessary authorizations.
  
  
  
  Verify User Status:
  
  Check if the user associated with the agent ID is active. You can do this using transaction code SU01 to view user details.
  If the user is inactive, consider reactivating them or assigning the notifications to an active user.
  
  
  
  Review Workflow Settings:
  
  If the error occurs during a workflow, review the workflow definition to ensure that the agent type and ID are correctly specified.
  Use transaction code SWDD to access the workflow definition and check the agent assignment.
  
  
  
  Test with Different Agents:
  
  If possible, test the process with different agent types or IDs to see if the issue persists. This can help identify if the problem is specific to a certain configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to PLM and workflow management for any specific guidance or known issues related to this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWDD (Workflow Builder), and PFCG (Role Maintenance).
  SAP Notes: Search for SAP Notes related to PLM and workflow errors, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to receive notifications or participate in workflows.
  
  By following these steps, you should be able to diagnose and resolve the error message /PLMI/PLM_TD010.