How To Fix /PLMI/EASYDMS000 - Error during ticket creation; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/EASYDMS -

• Message number: 000

• Message text: Error during ticket creation; contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/EASYDMS000 - Error during ticket creation; contact your system administrator ?

  The SAP error message /PLMI/EASYDMS000 Error during ticket creation; contact your system administrator typically indicates an issue that occurred during the process of creating a ticket in the SAP system, particularly in the context of the SAP Solution Manager or related applications. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: There may be misconfigurations in the SAP Solution Manager or the related components that handle ticket creation.
  Authorization Problems: The user may not have the necessary authorizations to create tickets in the system.
  System Errors: There could be underlying system errors or issues with the database that prevent ticket creation.
  Missing or Incorrect Data: Required fields may be missing or contain incorrect data, leading to the failure of the ticket creation process.
  Network Issues: Connectivity problems between the client and the server can also lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to create tickets. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Configuration: Check the configuration settings in the SAP Solution Manager or the relevant application to ensure everything is set up correctly.
  Examine Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the ticket creation process.
  Validate Input Data: Ensure that all required fields are filled out correctly and that the data being entered is valid.
  Consult with System Administrator: If the issue persists, it may be necessary to contact your system administrator or SAP support for further investigation and resolution.
  Check for System Updates: Ensure that the SAP system is up to date with the latest patches and updates, as bugs in earlier versions may have been resolved in later releases.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module or application you are working with to understand the ticket creation process and any prerequisites.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for more specialized assistance.