How To Fix /PLMI/DIR_SP000 - User master does not exist for this user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PLMI/DIR_SP -

  • Message number: 000

  • Message text: User master does not exist for this user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PLMI/DIR_SP000 - User master does not exist for this user ?

    The SAP error message /PLMI/DIR_SP000 User master does not exist for this user typically indicates that the system is unable to find a user master record for the specified user in the SAP system. This can occur for various reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. User Not Created: The user has not been created in the SAP system.
    2. User Deactivation: The user account may have been deactivated or locked.
    3. Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specific transaction or function.
    5. Client-Specific Issues: The user may exist in a different client, and the current client does not have the user master record.

    Solutions:

    1. Create User: If the user does not exist, create a new user master record using transaction code SU01. Ensure that all necessary details are filled in correctly.
    2. Check User Status: If the user exists but is locked or deactivated, you can unlock or reactivate the user using transaction code SU01. Check the "Lock" and "Validity" fields.
    3. Verify User ID: Double-check the user ID being used to ensure it is correct. Look for any typos or incorrect entries.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the action they are trying to execute. This can be checked using transaction code SU53 after the error occurs.
    5. Client Check: Make sure you are in the correct client. You can check the client number in the SAP GUI status bar. If the user exists in another client, you may need to log into that client or create the user in the current client.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SU10: Mass User Maintenance
    • User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to them for the required access.
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.
    • System Logs: Review system logs (transaction SM21) for any additional error messages or information that may help diagnose the issue.

    If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.

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