How To Fix /PLMI/DIR_BO020 - Document & is in the browser

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/DIR_BO -

• Message number: 020

• Message text: Document & is in the browser

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/DIR_BO020 - Document & is in the browser ?

  The SAP error message /PLMI/DIR_BO020 Document & is in the browser typically indicates that there is an issue with a document that is being accessed or processed in the SAP system, particularly in the context of the SAP PLM (Product Lifecycle Management) module. This error can occur when a document is already open in a web browser or when there are issues with document handling in the system.
  Causes:
  
  Document Already Open: The document you are trying to access is already open in another browser tab or window.
  Session Issues: There may be session-related issues, such as a timeout or a stale session that is causing the document to be locked.
  Browser Cache: Sometimes, browser cache or cookies can interfere with the proper loading of documents.
  Document Locking: The document may be locked by another user or process, preventing you from accessing it.
  Network Issues: Connectivity problems can also lead to issues when trying to access documents.
  
  Solutions:
  
  Close Other Tabs/Windows: Check if the document is open in another tab or window and close it. Refresh the page after closing.
  Clear Browser Cache: Clear your browser's cache and cookies, then try accessing the document again.
  Log Out and Log In: Log out of the SAP system and log back in to refresh your session.
  Check Document Locking: If you suspect the document is locked, check with your colleagues or system administrator to see if someone else is using it.
  Use a Different Browser: Sometimes switching to a different browser can resolve compatibility issues.
  Contact Support: If the issue persists, contact your SAP support team for further assistance. They may need to check the backend for any locking issues or system errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP PLM documentation for any specific guidelines on document handling and browser compatibility.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to resolve the error message and access the document as needed.