How To Fix /PLMI/DIR_BO019 - No user master exists for user &

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/DIR_BO -

• Message number: 019

• Message text: No user master exists for user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/DIR_BO019 - No user master exists for user & ?

  The SAP error message /PLMI/DIR_BO019 No user master exists for user & typically indicates that the system is unable to find a user master record for the specified user. This can occur in various scenarios, such as when trying to access certain functionalities or when performing operations that require user authentication.
  Cause:
  
  User Not Created: The user has not been created in the SAP system.
  User Deactivation: The user exists but has been deactivated or locked.
  Incorrect User ID: The user ID being referenced is incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the required transaction or function.
  System Configuration: There may be issues with the system configuration or user management settings.
  
  Solution:
  
  
  Create User: If the user does not exist, create a new user master record using transaction code SU01.
  
  Go to transaction SU01.
  Enter the user ID and click on "Create".
  Fill in the necessary details and save.
  
  
  
  Check User Status: If the user exists, check if the user is active.
  
  Go to transaction SU01.
  Enter the user ID and click on "Display".
  Check the status of the user. If the user is locked or inactive, unlock or activate the user.
  
  
  
  Verify User ID: Ensure that the user ID being referenced is correct. Check for any typos or incorrect entries.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the required actions. You can check this using transaction SU53 to analyze authorization failures.
  
  
  System Configuration: If the issue persists, check the system configuration related to user management. This may involve checking the user management settings in the system or consulting with your SAP Basis team.
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to them for the required access.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.
  
  If the problem continues after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.