How To Fix /PLMI/BO_RCA_WU004 - Cache instance does not exist or access authorizations are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/BO_RCA_WU -

• Message number: 004

• Message text: Cache instance does not exist or access authorizations are missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/BO_RCA_WU004 - Cache instance does not exist or access authorizations are missing ?

  The SAP error message /PLMI/BO_RCA_WU004 Cache instance does not exist or access authorizations are missing typically indicates an issue related to the Business Object (BO) cache instance in the SAP system. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the cache instance itself.
  Causes:
  
  Cache Instance Does Not Exist: The specific cache instance that the system is trying to access may not have been created or may have been deleted.
  Missing Authorizations: The user or role attempting to access the cache instance may not have the necessary authorizations to do so.
  Configuration Issues: There may be misconfigurations in the Business Object settings or in the cache settings.
  System Issues: There could be underlying system issues, such as connectivity problems or service outages.
  
  Solutions:
  
  
  Check Cache Instance:
  
  Verify if the cache instance exists in the system. You can do this by checking the relevant configuration settings in the SAP system.
  If the cache instance does not exist, you may need to create it or restore it from a backup.
  
  
  
  Review Authorizations:
  
  Ensure that the user or role has the necessary authorizations to access the cache instance. You can do this by checking the authorization roles assigned to the user.
  If necessary, update the authorization roles to include the required permissions.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the Business Object and the cache instance. Ensure that all settings are correctly configured.
  If there are any discrepancies, correct them and restart the relevant services.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Look for any related issues that may indicate a broader problem with the system.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the relevant services or the entire SAP system can resolve temporary issues related to cache instances.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or solutions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing cache instances and authorizations, such as SU01 (User Maintenance) and PFCG (Role Maintenance).
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the error message related to the cache instance in your SAP system.