How To Fix /PLMB/PR_BO023 - The entered agent &1 is not correct

/PLMB/PR_BO023 - Overview

• Message type: E = Error

• Message class: /PLMB/PR_BO -

• Message number: 023

• Message text: The entered agent &1 is not correct

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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/PLMB/PR_BO023 - Details

• The SAP error message /PLMB/PR_BO023 The entered agent &1 is not correct typically occurs in the context of SAP PLM (Product Lifecycle Management) when there is an issue with the agent (user or responsible person) assigned to a particular process or task. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Agent ID: The agent ID entered may not exist in the system or may have been incorrectly typed.
  Inactive User: The user associated with the agent ID may be inactive or locked in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to be assigned as an agent for the specific task or process.
  
  Configuration Issues: There may be configuration settings in the PLM module that restrict the use of certain agents.
  Data Consistency: There may be inconsistencies in the master data related to users or agents.
  
  Solutions:
  
  Verify Agent ID: Check the agent ID entered