How To Fix /PLMB/AUTH_LOG014 - ACC ExtID = &1(intID = &2) type &3: Record not found in RTs

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMB/AUTH_LOG -

• Message number: 014

• Message text: ACC ExtID = &1(intID = &2) type &3: Record not found in RTs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMB/AUTH_LOG014 - ACC ExtID = &1(intID = &2) type &3: Record not found in RTs ?

  The SAP error message /PLMB/AUTH_LOG014 indicates that a record was not found in the relevant tables (RTs) for the specified external ID (ExtID), internal ID (intID), and type. This error typically occurs in the context of authorization checks or logging within the SAP PLM (Product Lifecycle Management) module.
  Cause:
  
  Missing Record: The most common cause of this error is that the record associated with the provided external ID or internal ID does not exist in the database. This could happen if the record was deleted or never created.
  Incorrect ID: The IDs provided in the error message may be incorrect or not correspond to any existing records in the system.
  Authorization Issues: There may be issues related to user authorizations that prevent access to the record, even if it exists.
  Data Consistency Issues: There could be inconsistencies in the data, possibly due to incomplete data migration or system updates.
  
  Solution:
  
  Verify IDs: Check the external ID and internal ID provided in the error message to ensure they are correct. You can do this by querying the relevant tables in the database.
  Check Record Existence: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check if the record exists in the relevant tables. If it does not exist, you may need to create it or restore it from a backup.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the records. You can check this using transaction SU53 to analyze authorization failures.
  Data Consistency Check: If you suspect data consistency issues, consider running consistency checks or data repair programs specific to the PLM module.
  Consult Documentation: Review SAP notes and documentation related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and SU53 for data checks and authorization analysis.
  PLM Documentation: Review the SAP PLM documentation for insights into how records are managed and the implications of missing records.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.