How To Fix PLM_SE_PRS_MESSAGES038 - Exactly-once request timed out (message UUID &1).

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_SE_PRS_MESSAGES - Message class for PS services

• Message number: 038

• Message text: Exactly-once request timed out (message UUID &1).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_SE_PRS_MESSAGES038 - Exactly-once request timed out (message UUID &1). ?

  The SAP error message PLM_SE_PRS_MESSAGES038 indicates that an "Exactly-once request timed out" for a specific message identified by its UUID. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when a request is sent but does not receive a response within the expected time frame.
  Causes:
  
  Network Issues: There may be network connectivity problems between the sender and receiver systems, causing delays or timeouts.
  Performance Bottlenecks: The receiving system may be experiencing performance issues, leading to slow processing of requests.
  Configuration Issues: Incorrect configuration settings in the integration scenario or in the middleware can lead to timeouts.
  High Load: The system may be under heavy load, causing delays in processing requests.
  Message Processing Errors: There may be issues in the message processing logic that prevent timely responses.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. Use tools like ping or traceroute to diagnose connectivity.
  Monitor System Performance: Check the performance metrics of the receiving system. Look for CPU, memory, and disk usage to identify any bottlenecks.
  Review Configuration: Verify the configuration settings in the integration scenario. Ensure that timeout settings are appropriate for the expected processing time.
  Increase Timeout Settings: If the processing time is expected to be longer, consider increasing the timeout settings in the relevant configuration.
  Analyze Logs: Check the logs in both the sender and receiver systems for any errors or warnings that could provide more context about the timeout.
  Optimize Processing Logic: If there are performance issues in the message processing logic, consider optimizing the code or logic to improve response times.
  Load Balancing: If the system is under heavy load, consider implementing load balancing or scaling up resources to handle the load more effectively.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration and performance tuning.
  Monitoring Tools: Utilize SAP monitoring tools like SAP Solution Manager or transaction codes like SM37 (for job monitoring) and ST22 (for dump analysis) to gather more information.
  Documentation: Refer to SAP documentation for guidelines on configuring and troubleshooting SAP PI/PO scenarios.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.